Terms and Conditions of Use

Private Practice Cents LLC

Effective date: August 2026

Last updated:  September 2/2026

These Terms and Conditions of Use (“Terms”) are a binding agreement between you (“you,” “User,” or “Customer”) and Private Practice Cents LLC, a North Carolina limited liability company doing business as Private Practice Cents (“Company,” “we,” “us,” or “our”). These Terms, together with our Privacy Policy, Disclaimer, Terms of Purchase, End User License Agreement (“EULA”), and any other document expressly incorporated by reference, govern your access to and use of www.privatepracticecents.com and any subdomains (the “Website”), our storefront http://private-practice-cents-2.kit.com/ and any coaching services, digital products, templates, downloads, courses, trainings, memberships, or consultations we make available (collectively, the “Products and Services”), whether you access them as a guest, subscriber, client, or purchaser.

By accessing or using the Website, browsing our store, submitting a form, subscribing to our email list, booking a consultation, or purchasing or downloading any Product or Service, you accept these Terms without modification and acknowledge that you have read them. If you do not agree, you may not access or use the Website, and you may not purchase or use any Product or Service.

PRIVACY POLICY

Your use of the Website is also subject to our Privacy Policy. Please review our Privacy Policy, which governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms.

DISCLAIMER

Your use of the Website, Products, and Services is also subject to our Disclaimer, including any No Clinical Advice Disclaimer, No Guarantee of Results Disclaimer, and Testimonial Disclaimer. Please review the Disclaimer set out in Section 3 below and also available at Disclaimer page, which informs users of important limitations on the information, coaching, and resources provided through the Website. Your agreement to the Disclaimer is hereby incorporated into these Terms.

TERMS OF PURCHASE

Orders placed through our store are also subject to our Terms of Purchase, which govern pricing, payment, delivery, licensing, refunds, and chargebacks for digital products and paid coaching or consultation services. The Terms of Purchase is hereby incorporated into these Terms and controls over these Terms with respect to any conflict on purchase-specific matters.

Topics

  • Who We Are; Scope of These Terms

  • Eligibility and Professional-Use-Only Restriction

  • No Professional, Clinical, Legal, or Financial Advice; Use at Your Own Risk

  • No Use by Minors

  • Lawful and Acceptable Use

  • Free Downloadable Content (Gated Content)

  • Digital Products, Coaching Services, and Purchases

  • Material You Submit to the Website

  • Testimonials and Results

  • Our Intellectual Property

  • Artificial Intelligence

  • Third-Party Services, Links, and Embedded Content

  • Copyright Complaints (DMCA

  • Accounts and Security

  • No Warranties

  • Limitation of Liability

  • No Guarantee of Availability

  • Malicious Code and Website Security

  • Indemnification

  • Feedback

  • Termination

  • Changes to These Terms

  • Governing Law, Venue, and Dispute Resolution

  • Force Majeure

  • Severability; Headings

  • Entire Agreement; Waiver; Assignment

  • Contact Information

1. Who We Are; Scope of These Terms

Private Practice Cents LLC provides educational business resources, templates, trainings, digital products, and coaching or consultation services for mental health professionals and individuals exploring or operating a private practice, consistent with the description in our Privacy Policy.

These Terms cover your general access to and use of the Website — browsing, subscribing to our email list, submitting forms, booking a consultation, and downloading free resources. Terms specific to purchasing a digital product, template, course, membership, or coaching session through our store on [Payhip/Kit] http://private-practice-cents-2.kit.com/ — including pricing, payment, delivery, licensing, and refunds — are set out in our separate Terms of Purchase and, where applicable, our EULA, both incorporated by reference above.

2. Eligibility and Professional-Use-Only Restriction

The Products and Services are educational resources created for use by mental health professionals in the operation of their own practices. By accessing the Website or purchasing or using any Product or Service, you represent and warrant that you are at least 18 years old and that you are one of the following:

·         A mental health or allied professional who is licensed, certified, registered, or otherwise credentialed in your jurisdiction;

·         A pre-licensed clinician, associate, intern, resident, or graduate student practicing under qualified supervision;

·         A group practice, agency, or supervisor accessing the Website or purchasing on behalf of individuals described above; or

·         A student or professional accessing the Website or purchasing for your own education and practice-development purposes.

2.1 Not for client or patient use. The Products and Services are not designed, marketed, or sold for use by members of the general public as self-help, self-diagnosis, or self-treatment materials, and are not intended to be given to clients or patients as standalone health guidance.

2.2 You remain the professional. Nothing on the Website or in any Product or Service replaces your independent professional judgment, your ethical obligations, your supervisory relationships, your malpractice carrier's requirements, the rules/guidelines of the insurance contracts, or the rules of your licensing board. You are solely responsible for determining whether any Product or Service is appropriate for your practice, your jurisdiction, your payers, and any specific client, and for modifying it accordingly before use.

2.3 Your compliance obligations. You are solely responsible for ensuring that your use of any Product or Service complies with all laws, regulations, board rules, ethics codes, accreditation standards, and payer requirements applicable to you, including HIPAA, HITECH, 42 CFR Part 2 where applicable, state confidentiality and record-retention laws, telehealth rules, and informed-consent requirements. Our trainings, templates, and resources are starting points, not compliance certifications, and coaching or consultation services do not guarantee compliance with any law, board rule, or payer requirement.

2.4 No professional relationship. Your access to the Website or your purchase or use of a Product or Service does not create a clinical, therapeutic, supervisory, legal, accounting, or fiduciary relationship between you and us. Coaching and consultation services offered by the Company are educational in nature and are not psychotherapy, medical treatment, clinical supervision, legal or accounting guidance, or a substitute for licensed mental health care.

3. No Professional, Clinical, Legal, or Financial Advice; Use at Your Own Risk

THE INFORMATION, TEMPLATES, TRAININGS, DIGITAL PRODUCTS, COACHING, AND CONSULTATION SERVICES PROVIDED ON OR THROUGH THE WEBSITE ARE FOR GENERAL EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. THEY DO NOT CONSTITUTE, AND SHOULD NOT BE RELIED UPON AS, LEGAL, CLINICAL, MEDICAL, PSYCHOLOGICAL, TAX, ACCOUNTING, INSURANCE, BILLING, CREDENTIALING, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. 

NOTHING ON THE WEBSITE, IN ANY PRODUCT, OR IN ANY COACHING OR CONSULTATION SESSION CREATES AN ATTORNEY-CLIENT, ACCOUNTANT-CLIENT, THERAPIST-CLIENT, OR OTHER PROFESSIONAL RELATIONSHIP BETWEEN YOU AND US.

YOU SHOULD CONSULT A QUALIFIED ATTORNEY, ACCOUNTANT, LICENSED CLINICIAN, OR OTHER APPROPRIATE PROFESSIONAL LICENSED IN YOUR JURISDICTION BEFORE MAKING ANY DECISION BASED ON INFORMATION FOUND ON THE WEBSITE OR IN ANY PRODUCT OR SERVICE. WE MAKE NO REPRESENTATION THAT ANY INFORMATION, TEMPLATE, OR RESOURCE IS ACCURATE, COMPLETE, OR APPLICABLE TO YOUR SPECIFIC JURISDICTION, LICENSING BOARD, PAYER, OR PRACTICE.

YOUR USE OF THE WEBSITE, PRODUCTS, AND SERVICES IS ENTIRELY AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR ANY OUTCOME, DECISION, LOSS, OR DAMAGE ARISING FROM YOUR USE OF, OR RELIANCE ON, ANY INFORMATION OR MATERIALS OBTAINED FROM US, WHETHER THROUGH THE WEBSITE, A DOWNLOADABLE PRODUCT, OR A COACHING OR CONSULTATION SESSION.

Coaching and consultation services offered by the Company are not therapy, psychotherapy, medical care, or crisis intervention, and are not a substitute for licensed mental health treatment for you or anyone else. If you or someone else is experiencing a mental health crisis or emergency, call 911, call or text 988 (the Suicide & Crisis Lifeline), or go to the nearest emergency room.

Below is our full Disclaimer, supplementing the summary above. This Disclaimer is also published as a standalone page, linked separately from these Terms, at Disclaimer page, and is incorporated by reference into our Terms of Purchase.

EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

The information provided on the Website and through our Products and Services — including templates, trainings, courses, webinars, videos, blog posts, downloads, and coaching or consultation services, whether free or paid — is provided for educational and informational purposes only. It is intended to support your own independent business decisions and is not a substitute for individualized advice from a licensed or qualified professional.

NOT LEGAL ADVICE

The information provided on the Website and through our Products and Services is not intended as, and shall not be understood or construed as, legal advice. While we may occasionally provide trainings or articles on legal topics — including business formation, contracts, or compliance topics relevant to operating a private practice — prepared or reviewed by attorneys or legal professionals, this information is not a substitute for legal advice from a licensed attorney who is aware of the facts and circumstances of your individual situation, including the laws of your specific state.

We have made reasonable efforts to ensure the information provided is accurate. Nothing available on or through the Website should be understood as a recommendation that you should not consult with an attorney. We expressly recommend that you seek advice from an attorney licensed in your jurisdiction before taking any action based on this information. Neither the Company nor its employees, owners, or contributors will be held liable or responsible for any errors or omissions on the Website or in our Products and Services, or for any damage you may suffer as a result of failing to seek competent legal advice from a licensed attorney familiar with your situation.

NOT TAX OR ACCOUNTING ADVICE

The information provided on the Website and through our Products and Services is not intended as, and shall not be understood or construed as, tax or accounting advice. This information is not a substitute for advice from a certified public accountant or other tax professional who is aware of the facts and circumstances of your individual situation. We expressly recommend that you seek advice from a qualified professional before making any tax or accounting decision, and we are not liable for any errors, omissions, or damage resulting from your failure to do so.

NOT FINANCIAL ADVICE

The information provided on the Website and through our Products and Services is not intended as, and shall not be understood or construed as, financial advice. This information is not a substitute for financial advice from a professional who is aware of the facts and circumstances of your individual situation. We expressly recommend that you seek advice from a qualified professional before making any financial decision, and we are not liable for any errors, omissions, or damage resulting from your failure to do so.

NO CLINICAL ADVICE DISCLAIMER

The information provided on the Website and through our Products and Services is not intended to take the place of medical, psychological, psychiatric, or other clinical advice, diagnosis, or treatment from a licensed health care or mental health professional. Nothing on the Website or in our Products and Services — including our templates, trainings, and coaching or consultation services — is intended as, or should be relied upon as, medical advice, mental health advice, clinical supervision, or guidance regarding the diagnosis, treatment, or care of any specific client or patient.

Our Products and Services address the business, administrative, and educational aspects of operating a private practice. They are directed to mental health professionals in their capacity as business owners, not as a source of clinical guidance for treating clients, and are not a substitute for your own clinical judgment, required supervision, consultation, or continuing education.

Any action you take based on the contents of the Website or our Products and Services is solely at your own discretion, risk, and liability. You should always consult appropriate licensed professionals regarding your own health and well-being, and appropriate clinical supervisors or consultants regarding the care of your clients, before proceeding with any related action. If you or someone else is experiencing a mental health crisis or emergency, call 911, call or text 988 (the Suicide & Crisis Lifeline), or go to the nearest emergency room. Neither the Company nor its employees, owners, or contributors will be held liable for any errors or omissions on the Website or in our Products and Services, or for any damage you may suffer as a result of failing to seek competent advice from a licensed professional familiar with your situation.

NOT REGULATORY, LICENSING, OR CREDENTIALING ADVICE

The information provided on the Website and through our Products and Services is not intended as, and shall not be understood or construed as, a guarantee or certification of compliance with any law, regulation, licensing board rule, ethics code, accreditation standard, or payer or credentialing requirement, including HIPAA, HITECH, 42 CFR Part 2 where applicable, state confidentiality and record-retention laws, telehealth rules, or informed-consent requirements. Our templates and Products and Services are starting points intended to be reviewed, and modified as needed, by you or your own qualified advisors before use. You are solely responsible for determining whether any Product or Service is appropriate for your practice, jurisdiction, licensing board, and payers.

NOT PROFESSIONAL ADVICE

The information provided on the Website and through our Products and Services is not intended as, and shall not be understood or construed as, professional advice of any kind, including but not limited to legal, tax, accounting, financial, clinical, insurance, billing, credentialing, or regulatory advice. While the contributors, employees, and/or owners of the Company are professionals and the information provided relates to issues within the Company's area of expertise, this information is not a substitute for advice from a qualified professional who is aware of the facts and circumstances of your individual situation. Neither the Company nor its employees or owners will be held liable for any errors or omissions, or for any damage you may suffer as a result of failing to seek competent advice from a professional familiar with your situation.

NO PROFESSIONAL, COACHING, OR SUPERVISORY RELATIONSHIP

Your use of the Website, implementation of any suggestion set out on the Website, and/or use of any Product or Service — including any coaching or consultation service — does not create an attorney-client, accountant-client, therapist-client, clinical-supervisory, or other professional relationship between you and the Company or any of its contributors. Coaching and consultation services provided by the Company are business, administrative, and educational in nature; they are not psychotherapy, clinical supervision, or a substitute for a supervisory relationship required by your licensing board. You recognize and agree that no such relationship is created by your use of the Website or any Product or Service.

USER'S PERSONAL RESPONSIBILITY

By using the Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on the Website and through our Products and Services. You agree to use judgment and conduct due diligence before taking any action or implementing any plan, template, or policy suggested or recommended on the Website or through our Products and Services.

NO GUARANTEE OF RESULTS DISCLAIMER

You agree that the Company has not made any guarantees about the results of taking any action, whether recommended on the Website or not. The Company provides educational and informational Products and Services intended to help users succeed in building and operating a private practice. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, licensure, jurisdiction, market, client base, and innumerable other circumstances beyond the control and/or knowledge of the Company.

You also recognize that prior results do not guarantee a similar outcome. The results obtained by others, whether clients or customers of the Company or otherwise, applying the principles set out on the Website or through our Products and Services are no guarantee that you or any other person or entity will obtain similar results, including with respect to income, caseload, client volume, or practice growth.

TESTIMONIAL DISCLAIMER

At various places on the Website, you may find testimonials from clients and customers of our Products and Services. The testimonials are actual statements made by clients and/or customers and have been truthfully conveyed on the Website. Although these testimonials are truthful statements about results obtained by these clients and/or customers, the results obtained are not necessarily typical. You specifically recognize and agree that the testimonials are not a guarantee of the results that you or anyone else will obtain by using any Product or Service.

Some testimonials may have been offered in exchange for a benefit, such as a discount, free product, or other incentive. If so, such incentive will be indicated near the testimonial. Regardless of any incentive, all testimonials are from real customers and truthfully reflect their real experiences with the Company.

REVIEWS

At various times, we may provide reviews of products, services, or other resources, which may include books, software applications, or other tools used in private practice. Any such review represents the good-faith opinion of its author. The products or services reviewed may be provided to the Company for free or at a reduced price as an incentive to provide a review. Regardless of any such discount, we will provide honest reviews. You should conduct your own due diligence and should not rely solely on any review provided on the Website. We will disclose the existence of any discount or incentive received in exchange for a review; email amy@privatepracticecents.com with the title of the reviewed product as the subject line for details.

AFFILIATE LINKS

From time to time, the Company may participate in affiliate marketing and may include affiliate links on some pages of the Website. This means we may earn a commission if you click on or make a purchase through an affiliate link. As a policy, the Company will only affiliate with products, services, coaches, consultants, and other experts that we believe will provide value to our customers and followers, and will identify a link as an affiliate link when applicable. You recognize that it remains your personal responsibility to investigate whether any affiliate offer is right for you or your practice, and that you will conduct your own investigation before deciding whether to purchase an affiliate product or service.

NO ENDORSEMENTS

From time to time, the Company may refer to other products, services, coaches, consultants, and/or experts. Any such reference is not intended as an endorsement or a statement that the information provided by the other party is accurate. It is your responsibility to conduct your own investigation and reach your own determination about any such product, service, coach, consultant, or expert.

EARNINGS DISCLAIMER

From time to time, we may report on the success of an existing or prior client or customer. While we are committed to portraying such stories accurately, you acknowledge that the prior success of others does not guarantee your success. As with any business, your results — including income, caseload, and practice growth — may vary and will depend on your individual capacity, business experience, expertise, market, and level of effort. There is no guarantee that you will make any income at all. Your use of our Products and Services should be based on your own due diligence, and you agree that we are not liable for the success or failure of your practice resulting, directly or indirectly, from the purchase or use of any Product or Service.

AI-ASSISTED CONTENT DISCLAIMER

As described in Section 11 (Artificial Intelligence) below, the Company may use Generative AI to assist with certain aspects of the Content on the Website (“AI-Assisted Content”, as defined in Section 11). While we review AI-Assisted Content, we cannot guarantee its accuracy, completeness, or applicability to your specific situation. AI-Assisted Content is provided for informational purposes only and should not be relied upon without independent verification. We disclaim all liability for errors or omissions in AI-Assisted Content and encourage you to exercise judgment and seek qualified professional advice before relying on it. We do not represent that any specific Product or Service was created entirely without the assistance of Generative AI. AI-Assisted Content is our Intellectual Property, as provided in and protected by Section 10 (Our Intellectual Property) and Section 11 (Artificial Intelligence) below.

THIRD-PARTY LINKS AND RESOURCES

See Section 12 (Third-Party Services, Links, and Embedded Content) below, which is incorporated into this Disclaimer by reference.

NO WARRANTIES; LIMITATION OF LIABILITY

See Section 15 (No Warranties) and Section 16 (Limitation of Liability) below, which are incorporated into this Disclaimer by reference.

UPDATES TO THIS DISCLAIMER

See Section 22 (Changes to These Terms) below, which applies equally to updates to this Disclaimer.

4. No Use by Minors

To access or use the Website, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms. Children under the age of 18 are prohibited from using the Website.

5. Lawful and Acceptable Use

You may use the Website for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Website. You agree to use the Website and any Product or Service for legitimate, non-commercial purposes only, except as expressly authorized by a separate written license from us.

You may not:

  • Post or transmit through the Website any material that violates or infringes the rights of others, or that is threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, or otherwise objectionable;

  • Resell, sublicense, share, publish, or redistribute any Product except as an applicable EULA expressly permits;

  • Remove, obscure, or alter any copyright notice, license notice, disclaimer, or watermark; 

  • Use any Product or Service to create a competing product, template pack, course, or membership;

  • Upload any Product to file-sharing sites, “swap” groups, AI training datasets, or resource libraries accessible beyond your licensed use;

  • Reverse-engineer, decompile, or circumvent access controls on any Product or the Website;

  • Use the Website or any Product or Service in a way that could damage, disable, overburden, or impair the Website, or interfere with any other party's use and enjoyment of it; or

  • Represent that we endorse, supervise, accredit, or are responsible for your practice.

6. Free Downloadable Content (Gated Content)

We may make resources on the Website accessible to users in exchange for providing an email address (“Gated Content”). We grant you a limited, personal, non-exclusive, non-transferable license to use the Gated Content for your own personal or internal business use. You have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or otherwise exploit any Gated Content.

You agree that you will not sell, redistribute, or create any derivative works based upon the Gated Content, and that you will not offer any competing products or services based upon information contained in the Gated Content.

7. Digital Products, Coaching Services, and Purchases

The Website includes a store hosted on Payhip and Kit where we offer digital templates, trainings, courses, memberships, and downloadable resources. We may also separately offer 1:1 or group coaching or consultation sessions booked through Google Calendar or a similar scheduling tool.

Specific terms governing orders, pricing, payment, delivery, licensing, refunds, cancellations, and chargebacks are set out in our Terms of Purchase and, for licensed digital content, our EULA, both incorporated by reference into these Terms. To the extent of any conflict between this section and the Terms of Purchase or EULA on purchase-specific matters, the Terms of Purchase or EULA control.

Rules governing coaching/consultation session cancellation, rescheduling, no-shows, and refunds are set out in Section 13 (Cancellations, Rescheduling, and No-Shows) and Section 14 (Refund Policy) of our Terms of Purchase.

8. Material You Submit to the Website

By posting, uploading, submitting, inputting, providing, or otherwise making available any artwork, photos, written works, reviews, or other media, including feedback and suggestions, whether directly through the Website or a linked third-party form (collectively, “Submissions”), you grant us, our affiliated companies, and any necessary sub-licensees a worldwide, nonexclusive, irrevocable license to use your Submission for promotional, business development, and marketing purposes, including the right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission, and to publish your name in connection with it.

We claim no intellectual property rights over your Submissions. You retain copyright and any other rights you may rightfully hold in any Submission. You represent and warrant that you own or otherwise control all rights to your Submission and that its use as contemplated in this section will not violate any law or the rights of any third party. You agree to hold us harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark infringement claimed against you arising from your Submissions.

We are under no obligation to post or use any Submission and may remove any Submission at any time at our sole discretion.

9. Testimonials and Results

Testimonials, reviews, and case studies displayed on the Website or in our marketing reflect the individual, personal experiences of the specific individuals depicted and describe their personal opinions. They are not a guarantee, warranty, prediction, or endorsement of the results you will achieve.

Your results will vary and depend on many factors, including your effort, experience, licensure, market, location, client base, and business decisions that are outside our control. We do not represent or guarantee that any Product or Service will result in any particular income, caseload, client volume, practice growth, or other business or financial outcome.

10. Our Intellectual Property

The Website, our Products, and all text, layouts, designs, graphics, systems, workflows, compilations, trademarks, service marks, and other proprietary materials contained on the Website (collectively, “IP”) are owned by Private Practice Cents LLC or its licensors and are protected by United States and international copyright, trademark, and other laws. We reserve all rights in and to our IP.

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and any Content available for download strictly in accordance with these Terms and any applicable EULA. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce, or otherwise exploit any of our IP, in whole or in part, without our prior written consent. The Content is not for resale.

“Private Practice Cents”, our logo, and related names, logos, and slogans are the trademarks of the Company and may not be used without our prior written permission. All other names, logos, and marks on the Website are the property of their respective owners. We reserve the right to immediately block your access to the Website and any Product without refund if you are found to be in violation of this section.

11. Artificial Intelligence

The Company may use software or platforms that employ machine learning, large language models, or natural language processing to generate, analyze, or refine creative and technical outputs (“Generative AI”) to assist with certain aspects of the Content or Intellectual Property included on the Website, including but not limited to: proofreading, copyediting, and refining the wording of blog posts, templates, and other written content, where the Company may retain some AI-suggested wording after review; research assistance during the development of templates and other resources, where the Company may retain some AI-generated wording after review; and, where used, generating summaries of trainings, which the Company may edit before or after delivery (collectively, “AI-Assisted Content”).

All AI-Assisted Content is considered Intellectual Property of the Company, whether as protected work product, derivative works of copyrighted materials, proprietary information, or otherwise, protected by and subject to the Intellectual Property provisions of these Terms. The Company does not represent that any specific Content, template, training summary, or other resource was created entirely without the assistance of Generative AI.

12. Third-Party Services, Links, and Embedded Content

The Website may link to, embed, or integrate with third-party services, including Squarespace, Google Forms, Google Calendar, Payhip, Kit, YouTube, and payment processors, consistent with the tools described in our Privacy Policy. These third parties are not provided by, maintained by, or affiliated with us. We do not guarantee and are not responsible for the availability, accuracy, relevance, or completeness of any third-party website, service, or content, and a link or integration does not imply our endorsement of, or affiliation with, that third party. You are solely responsible for and assume all risk arising from your use of any such websites or services, which operate under their own terms and privacy policies.

We may, from time to time, provide information from a third party in the form of a guest post, interview, or embedded video, in written, audio, or video form. We do not control the information provided by such third-party guests, are not responsible for investigating the truth of any information they provide, and cannot guarantee the accuracy of any statement they make.

13. Copyright Complaints (DMCA)

If you believe that material appearing on the Website (including a Submission) infringes your copyright, please send a written notice to our designated contact at amy@privatepracticecents.com that includes: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and its location on the Website; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act on behalf of the copyright owner.

14. Accounts and Security

If you create an account to access the Website, a Product, or a membership, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use of your account or any other breach of security.

15. No Warranties

While we make every reasonable effort to ensure that the content on the Website is accurate, we do not warrant the accuracy, completeness, timeliness, or fitness for any particular purpose of the content, templates, trainings, or coaching materials made available through the Website. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT ANY PRODUCT OR SERVICE IS COMPLETE, CURRENT, ERROR-FREE, LEGALLY COMPLIANT IN YOUR JURISDICTION, ACCEPTABLE TO ANY LICENSING BOARD, PAYER, OR AUDITOR, OR THAT IT WILL PRODUCE ANY PARTICULAR CLINICAL, PROFESSIONAL, OR FINANCIAL RESULT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

16. Limitation of Liability

You agree that under no circumstances shall we be liable for the direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the website or resources, products or services available through the website. 

Additionally, we are not liable for damages in connection with 1) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; 2) loss of revenue, anticipated profits, business, savings, goodwill or data; and 3) third party theft of , destruction of unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability, even if we have been advised of the possibility or could have foreseen the damages. 

In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest extent permitted by the law. In no event shall our total liability to you exceed the total purchase price of any products or services you have purchased from us. 

17. No Guarantee of Availability

Your use of the Website and any associated services may sometimes be subject to interruption or delay. We reserve the right to withdraw or amend the Website, or any Product or Service, at our sole discretion without notice. We do not warrant that the Website will be error-free, uninterrupted, or free from defects, and we will not be liable to you if the Website or any resource becomes unavailable, interrupted, or delayed for any reason. Information provided on the Website is subject to change, and we disclaim all liability for any inaccuracy, error, or incompleteness in that information.

18. Malicious Code and Website Security

Although we endeavor to prevent the introduction of viruses or other malicious code to the Website, we do not guarantee that the Website or any data available on it is free of malicious code, and we are not liable for any damages attributable to it. You are responsible for ensuring that the process you use to access the Website does not expose your device or systems to malicious code.

As described in our Privacy Policy, we use commercially reasonable measures to help protect information transmitted through the Website; however, no method of electronic transmission or storage is completely secure. You acknowledge the risk of unauthorized access to, or alteration of, your data, and all information transmitted to or from you is transmitted at your own risk.

19. Indemnification

You agree to indemnify, defend, and hold harmless Private Practice Cents LLC and its owners, members, officers, employees, and contractors from and against any claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms, the Terms of Purchase, or any EULA; (b) your use of the Website, its content, or any Product or Service; (c) your professional services, clinical decisions, documentation, or business operations; (d) your violation of any law, board rule, ethics code, or third-party right; (e) any claim by your clients, patients, employees, contractors, supervisees, or payers relating to materials derived from a Product or Service; or (f) your failure to maintain the confidentiality or security of your account credentials or access rights.

You will provide us with such assistance, without charge, as we may reasonably request in connection with any such defense, and you will not settle any third-party claim or waive any defense without our prior written consent.

20. Feedback

If you send us suggestions, ideas, or feedback about our business, Website, or Products, such feedback will be deemed non-confidential, and you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without obligation or attribution to you.

21. Termination

We may suspend or terminate your access to the Website, and revoke any license granted to you, immediately and without notice if you breach these Terms, the Terms of Purchase, or any EULA. Sections 3, 5, 9, 10, 15, 16, 19, 22, 23, and 26 of these Terms survive any termination.

22. Changes to These Terms

We may amend these Terms, our Privacy Policy, Disclaimer, and Terms of Purchase at any time. The date of the last revision will be indicated by the “Last updated” date at the top of this page. Changes are effective immediately upon posting to the Website. If you continue to use the Website after we post revisions, your continued use constitutes acceptance of the revised Terms.

23. Governing Law, Venue, and Dispute Resolution

These Terms, together with our Privacy Policy, Disclaimer, and Terms of Purchase, are governed by the laws of the State of North Carolina, without regard to conflict-of-laws rules.

Informal resolution first. Before filing any claim, you agree to contact amy@privatepracticecents.com and attempt in good faith to resolve the matter for 30 days. The parties further agree that good-faith participation in this informal process, and in mediation if the dispute is not resolved, is a condition precedent to pursuing any other legal or equitable remedy.

If informal resolution and mediation do not resolve the dispute, any remaining dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Catawba County, North Carolina, or conducted remotely.

Class-action waiver: any dispute will be brought only in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Time limit: any claim must be brought within one (1) year after it arises, to the extent permitted by law.

24. Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including platform outages, payment-processor failures, internet disruptions, natural disasters, and government action.

25. Severability; Headings

The subject headings of the sections of these Terms are included for convenience only and do not affect the construction or interpretation of any provision. If any portion of these Terms is held unenforceable or contrary to law, that portion will be construed to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions will remain in full force and effect.

26. Entire Agreement; Waiver; Assignment

These Terms, together with our Privacy Policy, Disclaimer, Terms of Purchase, and any applicable EULA, constitute the entire agreement between us regarding the Website and Products and Services, and supersede all prior and contemporaneous agreements, representations, and understandings between us. Our failure to enforce any provision is not a waiver of that provision or any other. No waiver is binding unless made in writing.

You may not assign these Terms; we may assign them in connection with a sale, merger, financing, or reorganization of our business. There are no third-party beneficiaries to these Terms. All rights not expressly granted in these Terms are reserved by us.

27. Contact Information

The owner of this Website is:

Private Practice Cents LLC
Email: amy@privatepracticecents.com
Website: https://www.privatepracticecents.com